Help and support

A business platform with a point of sale, inventory, purchasing, expenses, reports and an optional HR module, in Arabic and English.

The POS runs in a modern web browser. Receipts, scanners, cash drawers and customer displays are driven through the browser.

Yes. Screens, receipts, reports and product names work in Arabic and English, and you can switch at any time.

A till that is already open can record cash sales, discounts, credit sales, terminal-approved card sales and cash returns. They are sent once when the connection returns. Bank transfers, quotations and new customers need a connection.

Shelf prices can include or exclude VAT. Discounts come off before VAT is calculated, and a VAT summary report is included.

Cash, card (recorded against your own payment terminal: mada, Visa, Mastercard), bank transfer recorded by the cashier, and customer account credit.

Yes. A permanent link and QR card let customers send an order for collection. A cashier approves it, and stock only changes when the sale is completed.

Yes, from a CSV file. An import template is provided, and products can be exported as CSV too.

Your licence sets the limits for active users and devices. If you reach a limit, existing users keep working and new ones are refused until usage is back under the limit.

Yes. Every record belongs to one store and one store cannot read another store's records.

ALFIDAONE is quoted for your business. Request a quotation and our sales team prepares it for the shops, users, devices and modules you need. The Pricing page lists the packages.

Request a demo. We learn about your business, set up your store and give the owner a one-time link to choose a password.