Sell
Returns and customers
Take goods back cleanly, keep customer accounts and credit limits under control.
Every return is tied to the original sale. Customer balances and credit limits sit next to the till.
What you can do
- Return part or all of a completed sale; each line goes back to stock or is marked damaged.
- Refund as cash, as credit on the customer account, or as exchange credit for a later sale.
- Customer list with individual and business customers, VAT number and contact person.
- Credit limits and balances per customer.
- Every return is written to the audit trail with who approved it.
Why it matters
No guesswork on refunds
The refund is worked out from the sale lines, including the share of any discount.
Manager approval where it matters
A cashier returns up to a limit; larger returns need a manager or owner.
Credit under control
Credit sales respect each customer's limit and open balance.
Related features
Point of sale
Fast counter sales with barcode scanning, held sales and clear payment handling.
Learn moreShifts and cash
Every cashier works in a shift; expected cash is calculated from the records.
Learn moreRoles, approvals and security
Five roles, server-side permission checks, an audit trail and protected access.
Learn moreSee ALFIDAONE with your own products
Book a walk-through. We will show the till, stock and reports using the kind of business you run.